培训受众: This program is for Experienced Managers. 课程收益: The program will enable participants to:

- Receive a greater understanding of those skills that relate to performance
management, team building and decision making.
- Determine their strengths and development areas in each of the management
skills.
- To practice the skills involved in managing themselves and their employees
effectively.
- Be able to manage their own plans for applying these skills in the workplace. 课程大纲: CONTENTS DESCRIPTION
Week One -2 consecutive days
1. Introduction & Review of Learning Styles
2. Time Management
3. Delegation
4. Building a Top Team
Week Two - 1 day
5. Communicating for Success
6. Training & Development
Week Three -1 day
7. Performance Management
8. Influencing & Persuading
Week Four - 1 day
9. Managing Conflict
10. Problem Solving & Decision Making
Week Five - 2 consecutive days
11. Negotiation
12. Behavioral Interviewing
13. Appraising Employees
14. Managing Discipline