课程大纲: The Simitri Influencing Skills Workshop gives participants the interpersonal skills and
communication techniques to effectively ‘influence’ other people in the workplace.
Whether colleagues, employees, managers, clients or suppliers, the participants learn
how to get other people to accept their requests, support their projects and adopt their
recommendations.

The Influencing Skills Workshop addresses the following challenges:
• Gaining internal buy-in for projects and ideas
• Obtaining external support for business initiatives
• Convincing management to take action

What are the benefits for the participants?
By completing this workshop, participants will:
• Communicate more effectively
• Use new strategies to build successful business relationships
• Create unique communication strategies to effectively influence others
• Comprehend their influencing style and strengths
• Understand the importance of adapting their influencing style based on their
stakeholder, the topic and the situation

What topics are covered?
The Art & Science of Influencing
Understanding Others
Guiding Principles
Questioning & Listening
Being Persuasive
Impressions & Perceptions
Influencing Difficult People
Managing Resistance